login problems

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login problems

Postby askillgn on Thu Mar 18, 2010 3:44 pm

I have problems logging into the game. I have recently reinstalled windows, and when i try to log in on the top of the page (above the flash), i get this message:

That username and password does not exist. Usernames are not case sensitive, but passwords are.

When I try to sign in in the game (flash), i get this message.

Oops, Wrong username or password.

When i tried "forgot your password?", i dont get a mail from fc with my password (or a new one)

I'm having no problems logging into the forum.

Can anyone help me?
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Re: login problems

Postby JaredR26 on Thu Mar 18, 2010 4:16 pm

The email for the forgot password should be going to your ...@hotmail.com email address. Have you checked the spam folder to see if maybe the email ended up there?

Jared
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Re: login problems

Postby askillgn on Sat Mar 20, 2010 5:58 am

Yes, I've checked the spamfolder. No mail. :(

Edit: Please help, I really want to try out FC2! Can the moderators here reset my password manually, and mail it to me? :)
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Re: login problems

Postby JaredR26 on Sat Mar 20, 2010 11:29 am

askillgn wrote:Yes, I've checked the spamfolder. No mail. :(

Edit: Please help, I really want to try out FC2! Can the moderators here reset my password manually, and mail it to me? :)


I'll try resetting your password monday, we weren't able to find anything unusual about your account that would have caused any problems, and so fixing yours is a little bit harder.
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Re: login problems

Postby askillgn on Tue Mar 23, 2010 1:08 pm

I still haven't gotten any mail, and my old password don't work... :(
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Re: login problems

Postby JaredR26 on Tue Mar 23, 2010 2:19 pm

I've changed your password and PM'd you the new one.

Keep in mind that if you're trying to access FC-2's fan preview, you must have purchased FC-1. (for others, not for you askil)

Jared
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Re: login problems

Postby askillgn on Tue Mar 23, 2010 4:36 pm

Thanx! Great! :) Finally I get to try the new FC2!
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Re: login problems

Postby dazzellerr on Thu Mar 25, 2010 4:36 pm

I have no tplayed this game for baout a month, went to log in (didnt know I had to, I clicked the remember me box) anyways, and it has been so long since I had to log in, i dont remember my passord, I thought I knew it, but perhaps not. Any help on this? I have payed for the game, been about 2 years.
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Re: login problems

Postby JaredR26 on Thu Mar 25, 2010 4:43 pm

http://www.sparkworkz.com/forgotpass.php will let you reset your password.
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Re: login problems

Postby dazzellerr on Sat Mar 27, 2010 11:37 am

I figured it out, thank you.
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Re: login problems

Postby dazzellerr on Mon May 10, 2010 4:20 pm

now the problem is logging into the sparks forum, it will not let me even though I am logged into fc2 and click forum from there. *sigh* wish they would invest time to fixing this instead of adding advertising to the game.
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