User Name/Password Problem

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User Name/Password Problem

Postby EileenK on Tue Jun 08, 2010 6:05 pm

My son has forgotten his user name and password for the game and therefore cannot play. Would someone please contact me via the email associated with this post so we can get this figured out? thank you

Eileen Kortright
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Re: User Name/Password Problem

Postby Hero88go on Wed Jun 09, 2010 8:26 am

Hello!

Please go to http://www.sparkworkz.com/forgotpass.php and enter the email that you used in signing up for the Account.
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Re: User Name/Password Problem

Postby EileenK on Wed Jun 09, 2010 10:33 pm

Thank you!

Eileen
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Re: User Name/Password Problem

Postby EileenK on Thu Jun 10, 2010 4:40 am

Okay, that did not work.

Let me explain again.

I purchased the full version for my son last year. We cannot remember what HIS user name is, so I can't log in to have the system resend or allow him to reset his password. The system wants a User name and an email. The email is the same as the one I registered here with, under THIS name.

How can we get HIS user name and reset his password? I do not want to have to pay another $10

Eileen
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Re: User Name/Password Problem

Postby Skips on Thu Jun 10, 2010 5:07 am

Try sending an Email to weasel:
sales@fantasticcontrapation.com
Not sure if it still works.
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Re: User Name/Password Problem

Postby EileenK on Thu Jun 10, 2010 5:44 am

Okay, I will. I have the PayPal receipt and can quote the transaction id et al.
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Re: User Name/Password Problem

Postby EileenK on Thu Jun 10, 2010 6:02 am

Never mind. I finally figured it out. Sheesh.
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Re: User Name/Password Problem

Postby Hero88go on Thu Jun 10, 2010 1:48 pm

Hah.

Sorry we couldn't figure it out, tell your son to enjoy!
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